Managed IT Services

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Our expert team will craft tailored IT solutions aligned with your unique business goals that will increase your business’s efficiency and productivity while ensuring data security. Furthermore, we’ll manage and maintain all of your IT systems and software so everything from your servers to your printers will always be operating at peak performance and providing maximum value. And, should something go wrong, OikOs Technologies Managed Services will be there fast to fix any IT issues.

It’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and inefficient. All Covered has services to address your ongoing IT management and support needs. Our IT Management Services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity.

To ensure that your organization’s IT systems are positioned to support current and future demand, it is important to invest in strategic IT planning to create a maintainable IT infrastructure that will support your organization’s goals. All Covered’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing technology needs.

24×7 Proactive Management: Our fully-staffed remote help desk and field service team manage your IT systems with perpetual monitoring, asset management, scheduled security scans, automated patch deployment, website and database care, server health assessments, and more.

Live Help: Most IT companies go out of their way to avoid live interactions. They want you to leave a message or wait and navigate an automated phone tree that never seems to get you to the right person. We actually answer the phone! It is very important to us that your call is answered by a human in our office and directed to the appropriate resource to resolve your issue. Optionally, support cases submitted online receive the same priority handling as phone calls and streamline your workflow.

A dedicated vCIO plays a critical role in crafting an organization’s IT strategy and technology roadmap. This IT roadmap serves as a guide for IT planning, processes, and initiatives designed to grow with your company. Our vCIO consultants develop a comprehensive IT roadmap that will align your information technology to support your short-term and long-term business goals, providing you with a powerful resource that helps your business units leverage technology to accelerate performance.

SMALL BUSINESS IT SERVICES WE PROVIDE:

  •  Help desk support
  •  Enhanced system security
  •  Firewall installation and management
  •  Disaster backup
  •  Disaster recovery
  •  Reduce IT costs
  •  Decrease time on IT issues
  •  Increase security
  •  Network and server management
  •  Email encryption
  •  Desktop management
  •  Cloud computing
  •  Frequent reports

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